Eliciting Requirements
- 1 Day Course
- Language: English
Introduction:
The crux of “getting it right” on any project is understanding and delivering what stakeholders need, even when that differs from what they ask for. Solid elicitation skills enable team members to identify real needs versus stated needs. In organizations with project professionals who use well-developed elicitation skills, stakeholders have shared expectations and face fewer surprises, team members are more efficient when developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.
Objectives:
Understand the basics of elicitation and the elicitation process.
Identify the business and project context for eliciting requirements.
Learn to develop good questions that can elicit the right information at the right time.
Identify the essential steps to conducting successful elicitation sessions.
Assess what information to document and the importance of confirming elicitation results.
Course Outline:
Elicitation Overview
- Elicitation Versus “”Gathering””
- Who Elicits and What is Elicited
- Elicitation Roadblocks
- Elicitation Framework
Requirements Overview
- Requirements Versus Expectations
- Types of Requirements
- Requirements and Design
- Business Rules
Prepare for Elicitation
- Elicitation Prep Considerations
- Top Six Elicitation Techniques
- Preparation Tips and Techniques
Develop Elicitation Questions
- Types of Questions
- Recognizing Flawed Questions
- Developing Strategies for Using Different Question Types
- Questions to Elicit Different Types of Requirements
Conduct the Elicitation Session
- Opening the Session
- Effectively Running the Session
- Asking the Right Types of Questions
- Capturing Session Results
- Closing the Session
Confirm Elicitation Results
- Getting Confirmation
- Final Tips
Enroll in this course
£795.00