Evolving Into the Supervisor’s Role
- 1 Day Course
- Language: English
Introduction:
The Supervisor’s Role is one of the most direct and impactful roles in an organization. It requires us to actively listen, remove ego, delegate, manage performance, and work through ever-changing processes. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.
This course has been approved for 7 PDUs | 7 CDUs
Objectives:
Define the roles and responsibilities that involves meaningful dialogue
Understand and apply situational leadership to daily practice
Craft an effective communication approach that incorporates mutual respect
Build strong performance feedback that relies on mutual-buy-in
Course Outline:
1Defining a Supervisor / Supervision
- What Is a Supervisor?
- Role versus Function
- 5 Roles of a Supervisor
Leadership and Influence
- Situational Leadership
- Skills of Situational Leadership
- Ethical Leadership
Managing Changing Relationships
- Dealing with Disappointed Competitor
- Maintaining Professionalism
Effective Communication
- Communication Across and Within the Team
- Vision Development and Dispersion
Providing Effective and Meaningful Feedback
- Handling the Sweaty Palm Conversation
- Constructive Criticism or Constructive Feedback
6Challenges to be Faced
- Common Challenges and Strategies
Enroll in this course
€922.57