Expanding Your Emotional Intelligence
- 2 Days Course
- Language: English
Introduction:
The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions.
Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
Objectives:
Analyze the components of Emotional Intelligence
Explain the principles of self-awareness
Implement Emotional Intelligence for better communications and first impressions
Demonstrate how to balance positive and negative emotions
Use principles of mental resilience to navigate difficult relationships and situations
Course Outline:
The History of Emotional Intelligence <
- Redefining intelligence
- Introducing EI
- The benefits of EI competence
- EI first steps
- 5 components of EI
Learning the Elements of Emotional Intelligence
- Can you learn EI?
- Understanding EI appraisals
- Emotional Intelligence 2.0
- Personal and social proficiencies
- Emotional honesty
The Value of Self-Awareness
- Defining the “self”
- The Physical Self
- The Emotional Self
- The Mental Self
- The Spiritual Self
Enhancing Your Communication with Emotional Intelligence
- Emotions and how we perceive the world
- The powerful first impression
- Focused listening
- Building rapport and emotional empathy
Using Positive and Negative Emotions
- Building personal wellness
- The gratitude mindset
- The power of negative emotions
- The lessons of regret
- Cultivating enthusiasm, confidence and efficacy
Creating Balance and Authenticity with Others
- Giving in without giving up
- Building mental resilience
- Difficult people, difficult situations
- Disagreeing constructively
Authentic leadership
Enroll in this course
€1,386.75 – €1,734.89