Live real-time facilitated online courses

Leading facilitators and trainers delivering Certificated, Accredited and Skills Development courses.

An innovative new approach to live online teaching and learning – for you, your team or your whole organisation.

Leadership & Professional Development

  • Leadership & Professional Development

    Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.751,734.89
  • Leadership & Professional Development

    This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    922.57
  • Leadership & Professional Development

    Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.751,734.89
  • Leadership & Professional Development

    To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    458.38
  • Leadership & Professional Development

    In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.751,734.89
  • Workplace Fundamentals

    In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.
    458.38574.43
  • Leadership & Professional Development

    In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.752,611.04
  • Leadership & Professional Development

    It’s a jungle out there! The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master.” The activities and discussions in this workshop will help you build the social and emotional skills that sustain positive relationships at work. These skills support everything from good management – with happier employees who take fewer sick days – to better teamwork, conflict resolution, and recovery from setbacks.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.751,734.89
  • Leadership & Professional Development

    In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    1,386.751,734.89
  • Leadership & Professional Development

    An effective facilitator helps a group accomplish a goal, such as understand or solve a problem, explore opportunities, define requirements, make decisions, or other objectives. The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and improved likelihood of achieving team and business goals.
    922.57
  • Workplace Fundamentals

    As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
    458.38574.43
  • Leadership & Professional Development

    Stress and burnout can stop us from doing our best work. Every day, we face changing workplace dynamics that have left many of us routinely exhausted or withdrawn, resulting in strained relationships and lower productivity.

    Implementing mindfulness has never been so important, giving us the tools and resources to feel our best. This course provides evidence-based techniques that address your mental wellbeing from the inside out. This means reducing stress and avoiding burnout – and that means better focus, more effective teamwork, and higher performance.

    922.57